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Email, phone all the contacts of Malpensa | Milan Malpensa Airport&site=malpensa

Contacts

Always ready to assist you

Milan Malpensa airport is at your disposal to inform you, listen to your suggestions, satisfy your needs and accept any complaint. Here are all our channels to contact us or receive information.

Phone


Call (+39) 02 232323 for information. The service is active all year from 6.00 to 23.00.
Enter 1 for flight info: select the airport and enter the flight number, you will immediately receive the updated time of departure or arrival, also through a free text message. The service is available for flights on the same day, the previous or the next.

Activate the Flight Tracking service online to receive updates on your flight status.

Twitter


Follow @MiAirports, the official Twitter account of Milan Airport.

Simple and immediate. From 8.00 a.m. to 10.00 p.m., 7 days a week, we answer your questions and give you all the news of the airports of Milan.

Facebook


Follow the official Facebook profile of Milan Airports and speak with our chatbot on Facebook Messenger.

We can help you locate shops, bars or restaurants at the airport. We can offer tips for traveling with your children, help passengers with reduced mobility and inform you about the transport of liquids and baggage limits.

You can also receive flight notifications, check to see what parking is available and find out about products and services for sale.  You can also speak with an operator if you wish.

E-mail


To request information or send us suggestions, you can contact us by filling in this form.

Complaints


You can send a complaint in various ways: 
  • fill in the online form
  • send a fax to (+39) 02 74852047
  • send a letter to: SEA Milan Airports - Customer Care Linate Airport - 20090 Segrate (MI)
  • contact the information desk at the airport and request the complaint form.
 
We will respond quickly to your complaint in line with the UNI 10600 norm.  We consider every request and send it to the managers of the relevant SEA companies.
 
Please note that following the complaint and the response received from SEA Milan Airports you can contact the consumer associations belonging to the Regional Committee for the Protection of Consumer and User Rights (CRCU) to access Conciliation.

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Vip Lounge

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Luggage Wrapping

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Milan City Pass

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Linate Airport reopens on October 27. Construction sites will continue until March 2021.
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