At the airport
Find out how to request assistance at the airport
Booking
Should you require assistance:
- inform your airline or travel agent at least 48 hrs prior to your date of departure
- refer to the specific PRM section on your airline’s website.
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Your airline will assign you with a IATA code which describes the type of assistance you require.
Your airline may request additional information to assist you better e.g. will you be travelling with your own chair, medical equipment, a guide dog etc.
Useful information
E.U. - Rights for travellers with reduced mobilityE.N.A.C. - Passengers with disabilities or reduced mobility
