Passengers with reduced mobility can request and receive special assistance at the check-in counters of their flight or through the call points outside doors 12, 15, and 19 on the departures floor and 4 and 7 on the arrivals floor.
Should you require assistance:
inform your airline or travel agent at least 48 hrs prior to your date of departure
refer to the specific PRM section on your airline’s website.
Your airline will assign you with a IATA code which describes the type of assistance you require.
Your airline may request additional information to assist you better e.g. will you be travelling with your own chair, medical equipment, a guide dog etc.
Caution: Are your arriving to the airport by train and you booked/need assistance? Contact us via our yellow intercoms located on the railway ticket office floor
Super Green Pass or an equivalent certification (issued to fully vaccinated and those who have recovered from Covid-19) will be required for all the domestic flights, based on the government decree on December 30, 2021. This rule is not valid for international flights. For more information please contact information line 1500 or visit the website dgc.gov.it/web. Indeed, the use of FFP2 masks is mandatory on board all aircraft