LINMXP_EDITORIALPAGE How to request assistance for disabled or elderly people in Malpensa | Milan Malpensa Airport&site=malpensa

Passengers with reduced mobility

Accessibility services for passengers with special needs and disabilities

The 1107/2006 is mandatory in European airports, introduced by the EEC to guarantee accessible air transportation for Assistance for passengers with reduced mobility and special needs

SEA services are free of charge for passengers and carried out by Sala Amica staff.


Should you require assistance: 
  •  inform your airline or travel agent at least 48 hrs prior to your date of departure 
  •  refer to the specific PRM section on your airline’s website.
  • Your airline will assign you with a IATA code which describes the type of assistance you require.

    Your airline may request additional information to assist you better e.g. will you be travelling with your own chair, medical equipment, a guide dog etc.

Useful information

E.U. - Rights for travellers with reduced mobility
E.N.A.C. - Passengers with disabilities or reduced mobility

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Passengers are informed that starting from Monday, June 15, 2020, commercial aviation traffic will be redirected to Terminal 1 of Milano Malpensa Airport. Terminal 2 and Milano Linate airport will be temporarily closed.