Passengers with reduced mobility

Booking

• inform your airline or travel agent at least 48 hrs prior to your date of departure 
•  refer to the specific PRM section on your airline’s website.
• Your airline will assign you with a IATA code which describes the type of assistance you require.
• Your airline may request additional information to assist you better e.g. will you be travelling with your own chair, medical equipment, a guide dog etc.
• Caution: Are your arriving to the airport by train and you booked/need assistance?  Contact us via our yellow intercoms located on the railway ticket office floor

Contacts and useful information