In order to create the conditions for a peaceful and comfortable journey through Malpensa airport, you can book a familiarisation tour of the airport from which you are leaving for the person in need of special assistance and a maximum of two chaperones.
To book the visit you will need the travel ticket of the person in need of assistance and to fill in the request form below at least 7 days before the flight.
NB. To proceed with your request you will need to deliver a copy of the Identity Documents of the participants and the acceptance of the privacy policy linked below to confirm your explicit consent to the processing of personal data. One of our operators will get in touch with you to confirm your visit and collect the necessary documentation.