The Service Charter describes the activities of SEA and presents annual data on the quality of services offered to clients of Milano Malpensa airport.
The Charter is designed to help SEA maintain a vigorous and continuing relationship with users. The data given provide an objective measure of user satisfaction with regard to services at Milano Linate, such as comfort, cleanliness, public information, and security.
Notice to Alitalia passengers: Starting 1 August 2020, domestic and international flights - departing until now from Milano Malpensa - will depart from Milano Linate. For further information please contact the airline.