LINMXP_EDITORIALPAGE Malpensa Service Charter | Milan Malpensa Airport&site=malpensa

Service Charter

Update COVID-19


Following the Covid-19 health emergency, the airport operator has regulated the access to Malpensa Terminal 1 through unidirectional routes, and passengers may detect slight differences in the actual service proposition compared to the statements included in the 2020 Service Charter. For updates and further information, please visit https://www.milanomalpensa-airport.com/en/covid-faq/faq.
The Service Charter describes the activities of SEA and presents annual data on the quality of services offered to clients of Milano Malpensa airport.

The Charter is designed to help SEA maintain a vigorous and continuing relationship with users. The data given provide an objective measure of user satisfaction with regard to services at Milano Linate, such as comfort, cleanliness, public information, and security.

 

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Notice to Alitalia passengers: Starting 1 August 2020, domestic and international flights - departing until now from Milano Malpensa - will depart from Milano Linate. For further information please contact the airline.
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