Following the Covid-19 health emergency passengers may detect slight differences in the actual service proposition compared to the statements included in the 2022 Service Charter. For updates and further information, please visit https://www.milanomalpensa-airport.com/en/covid-faq/faq.
The Service Charter describes the activities of SEA and presents annual data on the quality of services offered to clients of Milano Malpensa airport.
The Charter is designed to help SEA maintain a vigorous and continuing relationship with users. The data given provide an objective measure of user satisfaction with regard to services at Milano Linate, such as comfort, cleanliness, public information, and security.