In the airport and on the airplane
Enjoy all the assistance and services you may need for your children for a pleasant journey from Linate and Malpensa Airports.
During the flight:
- From 0 to 2 years old
- From 2 to 12 years old
Unaccompanied minors
Unaccompanied minors (between 4 and 14 years old, or 12 for some companies) can only travel with special assistance. This is what you need to know:- When making a reservation, specify that the minor will be unaccompanied.
- Airport staff will provide assistance until boarding, at which stage the airline will be responsible for the minor
- The parent or guardian must remain at the airport until take-off
- Minors will receive similar assistance upon arrival and will be accompanied until they are reunited with the person named in the reservation.
Pregnancy
If you are pregnant, please notify the airline at the time of booking: you may have to show medical documentation.Family Room, Nursery and Baby Pit Stop
In the renovated toilets you will findMalpensa Terminal 1:
- Check-in 11
- Departures A near Custom office
- Departures B near gate B50.
- Arrivals baggage claim A near carousel 5
- Arrivals baggage claim B near carousel 7
Malpensa Terminal 2
- Departures in front of Gate 09
- Arrivals Baggage Claim
Family Lane and Security Checks
At Malpensa Terminal 1 and Terminal 2 there is a Security lane reserved for families with children under 5 years old.Discover the new high-tech Security Checks at Malpensa airport Terminal 1: you can get through Security with your bottle of water, baby food and baby skin care products in your hand luggage.