TRAVEL DOCUMENTS
Ensuring compliance for a smooth entry
into your destination country.
IT IS NECESSARY TO BE IN POSSESSION OF CERTAIN DOCUMENTS TO EMBARK TO ANOTHER CITY OR COUNTRY
Identity card
The identity card valid for expatriation is sufficient to travel to countries that apply the Schengen agreements.
At the e-gates (self service passport control) of Terminal 1 and Terminal 2 of Milan Malpensa, Italian citizens from 12 years old, both departing and arriving from the countries listed below, are allowed to use the electronic identity card (valid for travel abroad and issued after 02/07/2018):
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Albania
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Bosnia Herzegovina
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Bulgaria
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Cyprus
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Egypt (only organized trips for tourism)
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Georgia
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Ireland
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Kosovo
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North Macedonia
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Moldova
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Montenegro
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Romania
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Serbia
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Tunisia (only organized trips for tourism)
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Türkiye
Identity Card Issuance Office
The Identity Card Issuance Office at Malpensa Airport offers passengers residing in Italy, who do not have a valid or suitable travel document, the service of issuance of an identity card. The issuance procedures are as follows:
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Return of the expired or damaged document;
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Presentation of the report, along with another identification document, in case of loss or theft of the document;
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3 recent passport-sized photos;
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For minors, a consent declaration from both parents (or legal guardians) for the issuance of the identity card.
The office, managed by the Municipality of Ferno, is located at Terminal 1, second floor, gate 16 area. It is open on Monday, Thursday, and Friday from 08:00–13:30 and 14:30–18:00, and on Tuesday, Wednesday, and Saturday from 08:00–13:30 (closed on Sundays and national holidays).
Please note: from 3 August 2026, paper identity cards will no longer be valid, regardless of their expiry date. Passengers are advised to check the validity of their travel documents well in advance and, if necessary, apply early for the Electronic Identity Card (CIE), which is usually issued within approximately 6 working days of the application.
Passport
The passport is required for travel to most countries in the world.
Passengers with an electronic passport, who are at least 12 years old, citizens of EU, EEA and CH countries or citizens of one of the third countries listed below, are allowed to use the e-gates of Terminal 1 and Terminal 2 of Milan Malpensa.
e-Gates Use for Departures
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Andorra
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Antigua and Barbuda
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Argentina
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Australia
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Barbados
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Bosnia and Herzegovina
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Brazil
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Canada
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Chile
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Colombia
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Costa Rica
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Dominica
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Hong Kong
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Israel
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Japan
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Macao
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Malaysia
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Mexico
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Montenegro
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New Zealand
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Panama
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Principality of Monaco
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Republic of San Marino
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Saint Kitts and Nevis
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Saint Vincent and the Grenadines
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Serbia
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Seychelles
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Singapore
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Sovereign Military Order of Malta
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South Korea
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Taiwan
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United Arab Emirates
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United Kingdom
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United States
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Uruguay
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Vatican City State
e-Gates Use for Arrivals
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Andorra
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Antigua and Barbuda
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Argentina
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Australia
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Barbados
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Bosnia and Herzegovina
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Brazil
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Canada
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Chile
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Colombia
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Costa Rica
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Dominica
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Hong Kong
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Israel
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Japan
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Macao
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Malaysia
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Mexico
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Montenegro
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New Zealand
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Panama
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Principality of Monaco
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Republic of San Marino
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Saint Kitts and Nevis
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Saint Vincent and the Grenadines
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Serbia
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Seychelles
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Singapore
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Sovereign Military Order of Malta
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South Korea
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Taiwan
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United Arab Emirates
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United Kingdom
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United States
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Uruguay
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Vatican City State
Always consult the website www.viaggiaresicuri.it for more information and details on the documents and visas required for your trip.
For more information on the procedure for issuing a passport in Italy, consult the portal of the State Police.
Other documents: ESTA, eTA , ETA-IL and ETA
To go to the United States under the Visa Waiver Program, it is mandatory to complete the ESTA (Electronic System for Travel Authorization) form online. For more information, consult the US Embassy, the Department of the United States of America, the Polizia di Stato, the Department of Foreign Affairs or Viaggiare Sicuri.
To go to Canada, on the other hand, it is essential to have the eTA (Electronic Travel Authorization) form, which can only be requested online. The eTA is electronically linked to your passport with a validity of five years or until the passport expires.
Starting from January 1st, 2025, travelers heading to Israel will be required to obtain an ETA-IL authorization. The ETA-IL is a mandatory online authorization for tourists of all ages, costing 25 NIS and valid for up to 2 years. Without an ETA-IL, entry to Israel will be denied. Visit this link for more information and to apply.
Starting from April 2, 2025, European Union citizens will need an ETA (Electronic Travel Authorization) to enter the United Kingdom. The ETA can be applied for online or via an app starting from March 5, 2025. The ETA will be valid for 2 years and allows visitors to stay in the UK for up to 6 months, entering by air, land, or sea. The cost will be £10.00. It will be issued approximately within 3 working days from the application.
For more information, visit the UK Government website.
Starting from April 2, 2025, European Union citizens will need an ETA (Electronic Travel Authorization) to enter the United Kingdom. The ETA can be applied for online or via an app starting from March 5, 2025. The ETA will be valid for 2 years and allows visitors to stay in the UK for up to 6 months, entering by air, land, or sea. The cost will be £10.00. It will be issued approximately within 3 working days from the application.
For more information, visit the UK Government website.
Always check the Ministry of Foreign Affairs website
Stay updated in real time on documents and visas required to enter in Italy.
