This section provides information on legislative references, airport regulations and ENAC ordinances of Milano Malpensa airport.
The Airport Regulations contain the information necessary to regulate the operations of all those involved in the overall airport process; it has the objective of being the tool for governing the airport process from the point of view of the level of service provided and operational safety of the airport.
It is prepared by the Airport Manager which incorporates the contribution of ENAV for the activities under its responsibility, as provided for by article 2, paragraph 3, of Decree Law no. 237 of 8 September 2004, converted with law no. 265 of 9 November 2004, and pursuant to art. 705 of the Navigation Code, and is an integral and substantial part of the "conditions for use of the airport", pursuant to art. 699 of the Navigation Code.
The Regulations are adopted by the competent Airport Division of ENAC, the Italian Civil Aviation Authority, which makes it binding with a specific Ordinance to be observed by all parties operating at the airport for whatever reason.
The Safety Management System
The Regulations for the Construction and Operations of the Airports provides for the adoption of a Safety Management System by the airport management company.
The System must be capable of guaranteeing that the airport operations are being carried out under pre-defined security conditions, and evaluating, at the same time, the efficacy of the system itself in order to adopt the necessary measures to correct any type of deviation.
The "safety management" represents an integral part of the organisational management and it defines the methods for identifying processes, procedures and resources needed for the implementation of the management's safety policies, as well as the tasks, powers and responsibilities of the personnel involved.
From an operational perspective, SMS finds its application in the activities carried out by the Safety Board and the Safety Committees of Linate and Malpensa, corporate bodies responsible for the periodical monitoring of the activities carried out at the airports.
Via this link you can consult the ENAC Ordinances of Malpensa airport, i.e. the technical rules and administrative procedures for civil aviation safety.
New Health IT System
To make sure you have all the information required please find the links to documents for guidelines, registration instructions and NSIS self-certification and the notification for desinsectisation for airline companies.
SEA intends to be a highly qualified airport operator capable of ensuring, in the performance of its institutional role as airport manager of Linate and Malpensa airports, quality levels which:
allow it to compete with major European airports and continue to operate successfully in an increasingly complex and demanding market
are appropriate to fully and continuously meet the requirements of the supervisory authority, ENAC, its customers, airlines, users and the community affected by airport activities
progressively implement all the conditions that make the travel experience of passengers with reduced mobility pleasant and comfortable
SEA, since 1995, has implemented a Quality Management System which has provided guidance on company decisions regarding the review of airport processes/services. This programme has allowed SEA to acquire the following Quality Certifications:
UNI EN ISO 9001:2015. Quality Management Systems - (Certificate No. 43231/22/S) issued by RINA
D-4001:2008. Site accessibility for people with mobility difficulties - (Certificate IA-0510-01) issued by Dasa-Rägister