malpensa - useful services

These are the most important public services available at Milano Malpensa Terminal 1 and Terminal 2. Business hours are subject to change.

TERMINAL 1

BAGGAGE DROP

CORES - Tel. (+39) 02 74867277
• Ground Floor - Arrivals B: open every day from 6:00 to 22:00

BAGGAGE PROTECTION

SECUREBAG - Tel. (+39) 0331 72301
• Second Floor - Check-in - Ten stations open every day from 4:00 to 21:00

CURRENCY EXCHANGE OFFICES

FOREXCHANGE - Tel. 800305357
• Ground Floor - Arrivals A : open every day from 8:15 to 20:45
• Ground Floor - Arrivals B Exit 5 : open every day from 6:15 to 20:45
• Ground Floor - Arrivals B Exit 9 : open every day from 6:15 to 23:15
• First Floor - Departures A : open every day from 8:00 to 20:00
• First Floor - Departures Satellite B2 : open every day from 5:45 to 23:15
• Second Floor - Check-in areas 5-6 : open every day from 7:15 to 19:45
• Second Floor - Check-In areas 9-10 : open every day from 6:15 to 22:45
• Second Floor - Check-In areas 17 : open every day from 6:15 to 21:45

VAT REFUND

GLOBAL BLUE - Branch - Tel. (+39) 02 74867114 - (+39) 02 74867112
• Second Floor - Check-in by customs : open every day from 5:30 to 21:00
• First Floor - Departures A : open every day from 7:00 to 22:30

TAX REFUND - Branch - Tel. 800305357
• Second Floor - Check-in by customs : open every day from 7:00 to 22:30
• First Floor - Departures A : open every day from 7:00 to 22:30

PREMIER TAX FREE - Branch - Tel. 800305357
• Second Floor - Check-in by customs : open every day from 7:00 to 22:30
• First Floor - Departures A : open every day from 7:00 to 20:00

BANKS

BANCA POPOLARE DI SONDRIO - Branch - Tel. (+39) 02 5857321 
• Second Floor - Check-in area 17 : open Monday to Friday from 8:30 to 13:20 and 14:35 to 15:35, Saturday from 9:05 to 12:00

BANCA POPOLARE DI SONDRIO - ATM machine
• Second Floor - Check-in area 17 
• Second Floor - Check-in area 11 
• First Floor - Boarding A  
• Ground Floor - International Arrivals B, Exit 8 
• -1 Floor - FS Station Square

POSTE ITALIANE - Branch - Tel. (+39) 02 58586631
• Ground Floor - Arrivals : open Monday to Friday from 8:20 to 13:45 and Saturday from 8:20 to 12:45

POSTE ITALIANE - ATM machine
• Ground Floor - Arrivals

TRAVEL AGENCIES / TRAIN AND BUS TICKET OFFICES

AIR PULLMAN - Ticket office - Tel. (+39) 0331 258400 - (+39) 0331 258448
• Ground Floor - Arrivals A : open every day from 7:30 to 23:00

AUTOSTRADALE - Ticket Office - Tel. (+39) 02 58587304
• Ground Floor - Arrivals B : open every day from 7:30 to 16:00
•  Ground Floor - Arrivals  A 
•  First Floor  - Boardings B26 - B34

TERRAVISION - Ticket Office - Tel. (+39) 344 2008782  
• Ground Floor - Arrivals B : open every day from 4:00 to 22:00

TRENORD - Train Station Ticket Office - Tel. (+39) 344 2008782
• Station Floor : open every day from 6:15 to 21:20

PASSENGER SERVICES

EUROPEAN LIMOUSINE - Desk - Tel. (+39) 346 9719841
• Ground Floor - Arrivals B : open every day from 6:00 to 00:00

TAXI MALPENSA - Desk - Tel. (+39) 331 231312 - (+39) 331 231313
• Ground Floor - Arrivals A : open every day from 7:00 to 22:00

PHARMACY
• Ground Floor - Tel. (+39) 02 58580287 Arrivals : open every day from 8:00 to 20:00
• First Floor - Tel. (+39) 02 58582221 Departures B : open every day from 8:00 to 20:00

FIRST AID - Tel. (+39) 02 748624.02 - 09
• Floor -1 south side

CHAPEL
• Second Floor - Check-in area 1
Mass: 8:00 on Sundays and religious festivals

TERMINAL 2

BAGGAGE PROTECTION

SECUREBAG - Tel. (+39) 0331 72301
• Ground Floor - Check-in - Two stations open every day from 4:00 to 21:00

CURRENCY EXCHANGE AND VAT REFUND OFFICES

FOREXCHANGE - Tel. 800305357
• Ground Floor - Check-in : open every day from 6:15 to 19:45
• First Floor - Departures : open every day from 5:15 to 21:45

BANKS

BANCA POPOLARE DI MILANO - Branch - Tel. (+39) 02 58580204
• Ground Floor - Arrivals : open Monday to Friday from 8:20 to 13:20 and 14:35 to 15:35

BANCA POPOLARE DI MILANO - ATM machine
• Ground Floor - Check-In

DEUTSCHE BANK - ATM machine
• Ground Floor - Arrivals • Ground Floor - Check-in, EasyJet Check-in

EURONET - ATM machine
• Ground Floor - Arrivals, FOREXCHANGE Exit 3
• Ground Floor - Arrivals, FOREXCHANGE Exit 5
• Ground Floor - Arrivals Exit 4
• Ground Floor - Baggage Collection A
• Ground Floor - Baggage Collection B
• First Floor - Departures Satellite B

TRAVEL AGENCIES / TRAIN AND BUS TICKET OFFICES

MALPENSA EXPRESS
• Ticket Office: open every day from 8.30 am to 10.25 pm.
The station is underground and connected to Terminal 2 via a pedestrian walkway.

AIR PULLMAN  - Ticket Office - Tel. (+39) 0331 258400 - (+39) 0331 258448
• Ground Floor - Baggage Collection : open every day from 8:00 to 00:00

AUTOSTRADALE - Ticket Office - Tel. (+39) 02 58587304
• Ground Floor - Arrivals : open every day from 7:30 to 21:30
• Ground Floor - Baggage Collection : open every day from 8:00 to 23:00

TERRAVISION - Ticket Office - Tel. (+39) 344 2008782
• Ground Floor - Baggage Collection : open every day from 8:00 to 00:00
• First Floor - Departures : open every day from 5:00 to 10:30, from 14:00 to 16:00 and from 18:00 to 21:00

PASSENGER SERVICES

PHARMACY - Tel. (+39) 02 58580313
• Ground Floor - Check-in : open every day from 5:00 to 19:00

FIRST AID - Tel. (+39) 02 74854444
• Ground Floor - Outside terminal

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