malpensa service charter

The Service Charter describes the activities of SEA and presents annual data on the quality of services offered to clients of Milano Malpensa airport.

The Charter is designed to help SEA maintain a vigorous and continuing relationship with users. The data given provide an objective measure of user satisfaction with regard to services at Milano Linate, such as comfort, cleanliness, public information and security.

Download the Service Charter for Milano Malpensa airport.