For the purpose of allowing disabled, reduced mobility or aged passengers to travel by air without discriminations and additional costs, the European Union has instructed the national governments to implement Regulation (EC) 1107/2006 in all EU airports. All the services offered by SEA (through Sala Amica) to disabled, reduced mobility or aged passengers are provided free of charge and include full assistance at the airport.

Before Departure

To optimize the services you receive, you should:

  • Submit a request for assistance to the airline, travel agency or tour operator at least 48 hours before departure.
  • Report any unaccompanied minor passengers requiring special assistance. Procedures for travel of unaccompanied minors vary according to the airline.
  • We recommend visiting the carrier’s website before departure, in order to check the time and documents required.

Upon completion of the assistance request procedure, the airline will assign a IATA (International Air Transport Association) code describing your needs.

In order to offer a service aimed at meeting your specific needs, the airline could request further information about the type of assistance required, any need for transport/use of medical equipment and/or mobility aids, or need to travel with assistance dogs.

Useful Links

U.E. - Rights of persons with reduced mobility in air transport
E.N.A.C. - Passengers with disabilities or reduced mobility (only italian)