REDUCED MOBILITY PASSENGERS

The 1107/2006 is mandatory in European airports, introduced by the EEC to guarantee accessible air transportation for Assistance for passengers with special needs and reduced mobility. SEA services are free of charge for passengers and carried out by Sala Amica staff.

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IIMPORTANT: The tactile floor paths at Linate are temporarily out of use due to ongoing refurbishment. Passengers requiring this facility are invited to contact our Call Center at +39 02 23 23 23 and request the assistance of Sala Amica.

Should you require assistance:

1) inform your airline or travel agent at least 48 hrs prior to your date of departure
2) refer to the specific PRM section on your airline’s website.

Your airline will assign you with a IATA code which describes the type of assistance you require.

Your airline may request additional information to assist you better e.g. will you be travelling with your own chair, medical equipment, a guide dog etc.

Useful Links

U.E. - Rights of persons with reduced mobility in air transport
E.N.A.C. - Passengers with disabilities or reduced mobility


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The official apps of the Milan Malpensa and Milan Linate airports accompany passengers throughout their journey. Available for iPhone, iPad, Android smartphones and smartwatches, travellers will receive regular updates on their flight. Main contents include: paperless e-commerce, live chat with Customer Care, Reduced Mobility Info. Up to date information on departing and arriving flight and more.

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Welcome to the official account of Milan Linate and Milan Malpensa airports. Customer Care via Twitter Active 8-22. Use #AskLinate #AskMalpensa for info.

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