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INFORMATION

Fill in the online form to get in touch with Milan Malpensa airport and stay costantly informed.
To fill in the online form please click here

SUGGESTIONS

Fill in the online form to send your ideas, proposals and suggestions in order to transform Milan Malpensa airport in an even more efficient airport.
To fill in the online form please click here

COMPLAINTS

Complaints regarding airport services of SEA at Milan Malpensa airport may be made:

  • Using the online form.
  • By fax to +39.02.74852047.
  • By mail to:SEA Aeroporti di Milano - Customer Car, Aeroporto Milano Malpensa - 21010 Ferno (VA)- Italia
  • Using a complaints form available at all information desks in the airport.

To fill in the online form please click here
Following a complaint and the relative response from SEA, you may apply to the consumer associations for arbitration.


LOST PROPERTY


Loss of property at Milan Malpensa airport may be reported:

  • Using the online form.
  • By fax to +39.02.7486.3018 giving a description of the item, the date and place of loss, your own name and phone number and e-mail address if any.
  • We will contact you if the item is found to arrange for collection.

To fill in the online form please click here

Note: If you lose an item onboard the aircraft, please contact the airline directly.

 

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@MIAIRPORTS TWITTER

Welcome to the official account of Milan Linate and Milan Malpensa airports. Customer Care via Twitter Active 8-22. Use #AskLinate #AskMalpensa for info.

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BUY CITY PASS MILANO CARD

MilanoCard is the official Milan City Pass and allows visitors to save money and time during their journey in Milan and Italy thanks a wide range of benefit.

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@APP MILAN AIRPORTS

The official apps of the Milan Malpensa and Milan Linate airports accompany passengers throughout their journey. Available for iPhone, iPad, Android smartphones and smartwatches, travellers will receive regular updates on their flight. Main contents include: paperless e-commerce, live chat with Customer Care, Reduced Mobility Info. Up to date information on departing and arriving flight and more.

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