Loss of property at the airport may be reported:

  • Using the online form.
  • By fax to (+39) 02 74863018 giving a description of the item, the date and place of loss, your own name and phone number and e-mail address if any.
  • We will contact you if the item is found to arrange for collection.

Note: If you lose an item onboard the aircraft, please contact the airline directly.

To fill in the online form please click here

Note: The service DOES NOT deal with objects or baggage lost after boarding an aircraft: these are managed by the Lost & Found offices present at the airports, or directly by the Airlines if you lost an item onboard the aircraft.
We will respond to requests relating to lost/found objects, ONLY in the case of a successful search.